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Solutions · Agent wallets

Agent and customer wallets for travel booking

Every account on Nodes Travels, agent or customer, has a wallet. It is a simple, auditable ledger that you control from the admin. Here is precisely how it behaves.

How money enters and leaves a wallet

Entry typeWho triggers it
Admin creditYou, from the customer's page in the admin
Admin debit (adjustment)You; it cannot take the balance below zero
RefundYou, when you record a refund to wallet
Promotional creditYou, as a goodwill or campaign credit
Loyalty points convertedThe account holder, when they redeem points
Affiliate commissionPaid out from approved affiliate earnings
Used for a bookingThe account holder, at checkout
Returned to walletReversal when a wallet-paid booking is reversed

Balance is always the sum of the ledger. Money never enters from the browser.

At checkout

Partial or full payment

The wallet pays as much of a booking as the balance covers; the rest goes to a normal payment method.

Fully paid means confirmed

If the wallet covers the whole amount, the booking is marked paid straight away, and auto-ticketing runs if you enabled it.

Safe against double spending

Wallet use runs in a database transaction, so two browser tabs cannot spend the same balance.

History for both sides

Account holders see their wallet in their account; you see the full ledger on the customer page.

Using it as an agent deposit account

A common B2B pattern works today: the agent sends you funds by bank transfer, you credit their wallet with a note, and they book against that balance at B2B prices.

Because only admins can credit a wallet, there is a human check on every top-up.

  • Agent pays you offline
  • You record an admin credit with a reference note
  • Agent books; wallet is debited automatically
  • Refunds can go back to the wallet

Frequently asked questions

Is the wallet only for agents?

No. Every account has one. Customers receive refunds, promotions, loyalty conversions and affiliate commissions in it too.

Can I see who changed a balance?

Yes. Each admin entry stores which admin made it, and the admin activity log records actions.

Which edition includes wallets?

Agency and Enterprise.

Want a credit-limit model instead?

Tell us how your agents settle today and we will quote the change.

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